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Pet Butler

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Founded in 1988, Pet Butler offers pet waste removal and other pet-related services to homes, businesses, and community properties under a structured franchise system. The system is now part of Spring‑Green Enterprises, a long‑standing franchisor in lawn and tree care, which provides additional infrastructure, experience, and professional management behind the brand.

The core service is scheduled pet waste removal for residential yards and commercial common areas, with offerings that can include dog waste pickup, bag-and-remove services, commercial waste stations, and odor control. In some markets, franchisees also offer complementary pet care such as dog walking, pet sitting, and pet shuttle services, giving owners multiple potential revenue streams within the same territory.

Pet Butler emphasizes a recurring-service, route-based model designed to build long‑term customer relationships and steady service schedules. Residential clients value a cleaner, safer yard, while commercial customers—such as property management companies, HOAs, and municipalities—rely on Pet Butler to keep shared green spaces clean with ongoing waste removal, station installation, and maintenance.

A key differentiator is the centralized national contact center that handles many day‑to‑day customer interactions, including answering inbound calls, processing new sales, managing follow‑up on leads, scheduling services, routing, and billing. This allows franchisees to focus more on leading their teams, managing local operations, and networking in the community, while leveraging corporate systems for CRM, marketing automation, and customer service.

New owners go through a structured, multi‑day training program at the company’s headquarters that blends classroom instruction and field work, covering operations, sales, marketing, software, routing, and field techniques. Ongoing development continues through Pet Butler University (an online learning portal), support from dedicated business consultants, national and local marketing programs, and an annual conference, giving franchisees regular touchpoints to refine their business plans and adjust mid‑year.

Pet Butler is positioned for candidates who want to build an asset over time in a large, growing pet industry, often starting from a home-based setup with minimal fixed overhead. With single- and multi‑unit territory options, and availability in many U.S. markets (excluding certain registration states and restricted regions), the brand appeals to both owner‑operators and those planning toward a semi‑absentee structure once a team is in place.

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